Privacy & Security

Credit Card Security

Credit card transactions through the shopping cart feature of the marketplace.reading.org website are secure; this includes all book and merchandise purchases, membership/subscription purchases, membership/subscription renewals, meeting registrations, and donations. Customer-entered credit card numbers are encrypted before transmission to a credit card authorization service; if the dollar amount of the purchase is authorized, the order is processed through our e-commerce software and automatically entered into our member/customer database for processing and fulfillment. Credit card numbers submitted online are not included in any e-mails related to customer purchases.

Marketplace.reading.org is secured via an SSL (Secure Sockets Layer) Certificate from GoDaddy.com. This certificate allows the International Reading Association (IRA) to conduct secure e-commerce business and build customer confidence by securing all online transactions with up to 256-bit encryption. A certificate from GoDaddy.com also means that Marketplace.reading.org domain control has been authenticated. GoDaddy.com has verified that IRA controls the domain marketplace.reading.org.

Despite the high level of security available at this site, some users may still be uncomfortable about online financial transactions. For these users, we provide downloadable, printable forms for mailing or faxing. Users may also call 1-800-336-7323 (U.S. and Canada) or +302-731-1600 (elsewhere) to order our products by phone, using a credit card.

Privacy Policy

The International Reading Association is committed to protecting the privacy of its members and the visitors to its website. Several areas of IRA websites do track information or include fill-in forms that request personal data from users. Below is a summary of the way this information is used.

Logins and Cookies

The www.reading.org site uses "persistent" cookies to manage access to members-only content and online journal subscriptions. Once a visitor has logged in on www.reading.org to view subscriber-only journals or purchased book content, a browser cookie is set to manage access to all material the visitor is entitled to view. To ensure that the visitor can travel back and forth from our site to other linked sites, the cookie remains for 24 to 48 hours. During this period, the subscriber need log in only once.

At the Marketplace, a cookie is set on login for the duration of a single user session. This allows membership status and address information to be retrieved from our database and manages the shopping transaction through to completion. Our online system does not store credit card or financial data in any way.

Our site does track usage, primarily to help us determine which areas and features are most popular among visitors; this helps us to tailor our content to best serve our audience. We do not attempt to link personal profiles to this usage data—that is, although we obtain general information about such things as geographic locations of our users, we do not monitor activity of individual users.

Note, however, that site visitors who purchase single articles or book chapters on a "pay-per-view" basis are entered into our system in the same manner as book purchasers. That is, a record of the purchase—including the purchaser's contact information and a description of the content purchased—is recorded. This information may be used to contact purchasers regarding additional IRA products and services of potential interest. If you prefer not to receive such information, please contact customer service to let us know your preferences.

Membership Forms (All Member Types)

The information provided through these forms is used for the purpose of setting up and servicing memberships in the International Reading Association, and for the dissemination of membership benefits and Association information related to products, programs, and services. In addition to Reading Today magazine and journals requested by members in completing the membership form, members can expect to receive information about our annual conference and other activities and services at the postal mailing or e-mail address they provide. Telephone numbers are only used as necessary to contact members for further information in the process of completing transactions or for providing information on IRA programs, services, and products. Should you wish to have your name excluded from any postal or e-mailings related to IRA programs, products, and services, please contact customer service.

On occasion, the Association rents its mail and e-mail lists to third parties, who use these lists to inform our members of products and services that may be of interest. Only postal and e-mail addresses are rented; telephone numbers are never provided or rented to third parties. The Association carefully reviews all requests for mail and e-mail list rentals from third parties to ensure that the products being promoted are relevant to reading professionals. Members can at any time request that their names be removed from mail and/or e-mail list rentals by contacting customer service. Such requests should include the requestor's name, membership number, complete postal address, and e-mail address.

Meeting Registration

Information requested on meeting registration forms is used for the purpose of processing that registration, by IRA directly or by service providers contracted by IRA for the explicit purpose of facilitating meeting registration.

On occasion, the Association rents its meeting registration lists to third parties, who use these lists to inform attendees of special meeting functions, social events associated with the meeting, or other offers and invitations. Only postal and e-mail addresses are rented; telephone numbers are never provided or rented to third parties. The Association carefully reviews all requests for mail and e-mail list rentals from third parties to ensure that the products and events being promoted are relevant to meeting attendees. Registrants can at any time request that their names be removed from mail and/or e-mail list rentals by contacting customer service. Such requests should include the requestor's name, membership number, (if applicable), complete postal address, and e-mail address.

Marketplace Purchases

Information requested from those purchasing books, videos, and brochures at the Marketplace is used for the purpose of processing purchases. In addition, this information may be used on future occasions to contact purchasers regarding additional IRA products and services of potential interest. If you prefer not to receive such information, please contact customer service to let us know your preferences.

Fill-In Forms

Our website offers many online forms for those who wish to communicate with the Association for various purposes such as submitting a manuscript review, nominating a committee or candidate for the board, or requesting information or materials. Completion of the forms is optional.

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