Help Downloading Files (PDF, Audio/Video)

We use Adobe PDF files to provide high-quality printable versions of forms, journal articles, teaching aids, and many other items on our site. Unlike common HTML formats, PDF files are designed to look the same on any operating system and to print the same on any printer.

Most browsers come with Adobe Systems’ Adobe Reader software installed. If you need a copy of the Reader, you can download it for free from the Adobe Reader page of Adobe’s website.

Occasionally we provide links to video or audio presentations and to files in non-Web formats such as RTF (rich text format), Microsoft Word, and Microsoft Powerpoint.

  • I have the correct software (Word, PowerPoint), but I can't open the file.

  • What if the video or audio doesn’t play?

  • How do I open a slide show or word-processed document?

  • When I print some PDFs, some words or characters are distorted even though they look fine on the screen. How do I fix this?

  • Adobe Reader just doesn't seem to work right for me. What can I do?

  • PDF files are not loading in my browser. What should I do?


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